Shipping policy

SALOFY Shipping Policy

Effective Date: September 30, 2026

At SALOFY, we are committed to delivering your order quickly, securely, and reliably. This Shipping Policy explains our shipping destinations, delivery timelines, shipping charges, tracking information, and other important shipping details.

🇺🇸 Shipping Destinations

We currently ship throughout the United States and U.S. Territories, including:

• All 50 U.S. states
• P.O. Boxes
• APO/FPO military addresses
• Puerto Rico
• Guam
• American Samoa
• U.S. Virgin Islands

We do not currently offer shipping outside the United States and U.S. Territories.

📦 Order Processing

Orders are processed after payment has been successfully confirmed.

Processing and fulfillment times may vary depending on product availability, warehouse location, weekends, holidays, and order volume.

🚚 Delivery Times

SALOFY offers products that may ship from U.S. warehouses or overseas warehouses.

🇺🇸 U.S. Warehouse Products
Estimated Standard Shipping: 2–5 Business Days

🌍 Overseas Products
Estimated Standard Shipping: 5–10 Business Days

Delivery times are estimates and may vary due to carrier delays, severe weather, holidays, high-volume periods, or other circumstances outside SALOFY's control.

If an order contains products shipping from different warehouse locations, items may arrive in separate shipments.

💙 Shipping Rates

Shipping charges are calculated based on the total weight of the order.

For U.S. orders, our standard shipping rates are:

Order Weight              Shipping Cost
Up to 0.60 lb             $3.99
Up to 1.00 lb              $5.99
Up to 5.00 lb              $9.99
Above 5.00 lb              $14.99

The applicable shipping rate is determined by the combined weight of the products in the order.

📦 Multiple Products

If you purchase multiple products in the same order, the shipping rate is based on the total combined order weight.

For example, if two products together weigh more than 0.60 lb but no more than 1.00 lb, the applicable shipping rate will be $5.99.

🚚 Shipping Method

We currently offer Standard Shipping only.

Expedited and overnight shipping are not currently available.

🎁 Free Shipping

If SALOFY offers a free-shipping promotion or minimum-order free-shipping offer, the applicable terms will be displayed on our website or at checkout.

📍 Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking information may take some time to become active after the shipment is handed to the carrier.

If your order is shipped in multiple packages, you may receive separate tracking information for each shipment.

📦 Split Shipments

Products may ship separately when they are fulfilled from different warehouse locations.

If your order is split into multiple shipments, each shipment may have its own tracking information.

Shipping charges are calculated according to the applicable shipping rules for the order and its shipment configuration.

⚠️ Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us at:

support@salofy.in

Please include:

• Your Order Number
• Photos of damaged items or packaging, if applicable
• Any relevant tracking information

We will work with the shipping carrier and our fulfillment partner to investigate the issue and provide an appropriate resolution when applicable.

🏠 Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

If your order has not yet shipped, contact us immediately and we will do our best to assist with updating the address.

SALOFY is not responsible for orders delivered to an incorrect address provided during checkout.

⏳ Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to:

• Severe weather
• Carrier service disruptions
• High-volume holiday seasons
• Customs or import processing for applicable overseas shipments
• Other circumstances outside SALOFY's control

These delays are outside SALOFY's direct control.

🔄 Shipping Errors

If you receive the wrong item due to an error on our part, please contact us within 7 days of delivery.

SALOFY will work with the fulfillment provider to arrange an appropriate replacement or refund when applicable.

📝 Policy Updates

SALOFY may update this Shipping Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

SALOFY — Everyday Fashion for Women in the USA 🇺🇸

Fast Shipping • Easy Returns • Secure Checkout